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Case Manager, Village View NORC Program

Supervisor: Program Director, Village View NORC Program

Overview: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 32 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

The LEARN Older Adults Programs, serving Manhattan's Lower East Side, offer a robust menu of services to a diverse population of older adults aged 60 and older. The multi-service programs provide case assistance, meals, health and wellness activities, and recreational and educational activities. Under new funding with the Village View Housing Corporation, we are expanding our services and adding a NORC program, and are seeking a part-time Social Worker. This position will be located at 175 East 4th Street, New York, NY.


  • Coordinate and conduct assessments, referrals, home visits, develop case plans
  • Coordinate health and care management for shareholders
  • Establish strong relationships with outside agencies for program collaboration
  • Create monthly calendar of events, schedule presentations and activities
  • Oversee outreach to Village View residents
  • Submit reports to Village View, SOFA, and funders on a monthly basis through Salesforce and other databases
  • Meet with shareholders and board on a regular basis to seek input and feedback
  • Meet with Supervisor weekly, attend professional development trainings
  • Other duties as requested by Director


  • Bachelor's degree required; MSW preferred
  • Bilingual in English and Russian, Ukrainian, Polish, Cantonese, OR Mandarin required
  • Strong communication (verbal and written) and organizational skills
  • Prior experience working with older adults preferred
  • Ability to work within a culturally diverse community and as part of a team
  • Ability to be creative and flexible when outreaching and engaging Village View residents
  • Crisis intervention, prevention, and resolution skills strongly preferred
  • Demonstrated ability to engage hard-to-reach populations
  • Proficient in Microsoft Office- Word, Excel, Publisher

Hours: 17 hours per week

Position will end on June 28, 2019

Salary: $25-$26/hour


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